An item is missing from my order?
May Arts does not notify customers if at the time of fulfillment an item in the order is out of stock. If you see on your invoice for example “Ordered 1, Shipped 0” this means at the time the order was packed the SKU was out of stock. If you see an item has been canceled from your web order this also means the item is out of stock.
Since May Arts accepts orders online as well as via fax, email, phone, live chat, trade shows, and sales reps, online inventory may lag behind real-time inventory on rare occasion.